Meredith

Years at SJM	2
Education	B.A. Biomedical Science M.S. Physical Therapy M.B.A.

As a senior marketing manager focused on patient initiatives, Meredith is responsible for making sure Neuromodulation Division Web sites provide appropriate, useful content to customers. This includes managing the recently launched Power Over Your Pain Web site, an internal sales portal, and other divisional Web sites. Close to her heart are the patients she has the opportunity to meet and work with during patient education programs and who are part of the unique Patient Ambassador Program. The Patient Ambassador Program connects potential neurostimulation candidates with those who already have devices. 

The Patient Ambassador Program is a creative, thoughtful approach to connecting patients with patients. Meredith manages this program. Her role is to build awareness of neurostimulation with patients. "I am involved in growing our ambassador program and providing engaging educational materials during the different phases of the learning process."

The Patient Ambassador Program is already helping many people with chronic pain. Patients with devices are sharing their real experiences with candidates for neurostimulation. "These ambassadors graciously share their personal perspectives with those seeking information prior to therapy." (The ambassadors are volunteers and are not paid by St. Jude Medical.)

Meredith (on the far right) with (from left to right): Michelle Revello, Patient Ambassador Administrator, Luella Thomas, Patient Ambassador, and Deborah Sanders, Patient

Meredith has been patient-focused since she worked as a physical therapist. "I was a physical therapist for three years in acute, rehab and outpatient settings, where I saw patients with various medical conditions, osteoarthritis and back pain." This stint as a therapist working first-hand with patients increased Meredith's compassion and understanding. "Pain and loss of mobility greatly impacts the quality of life for an individual. I know the challenges and am in a position to help patients, which is quite rewarding."

St. Jude Medical provides an environment where you can thrive if you use creativity, resourcefulness and dedication. Meredith's advice to Gen X and Y: "Ask good questions. Do your research. Don't be afraid to share your ideas and experiences, as everyone has something to offer." Management at St. Jude Medical listens, cares, and supports the employees.

"I know that my contributions are valued. You will find that you can contribute immediately and that this is a great place to work." Meredith added that care and concern for patients outweighs concern about the bottom line. "We base decisions on ethics. People—whether they be employees or patients—truly matter here."