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Global Headquarters

St. Jude Medical, Inc.
One St. Jude Medical Drive
St. Paul, MN 55117-9983
USA
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Toll-free Number 800.328.9634
Phone Number 651.756.2000
Fax Number 651.756.3301
Email Email us

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We cannot provide medical advice
St. Jude Medical, as a manufacturer, does not provide clinical or medical treatment recommendations to people with a medical condition. We urge you to contact your physician directly regarding any questions specific to your situation. If this is an emergency, contact your local paramedics.

Looking for St. Jude Children's Research Hospital?
We (St. Jude Medical, Inc.) are often confused with the St. Jude Children's Research Hospital. We applaud the work of the hospital, but are not affiliated with the facility, its employees, or patients. Visit the St. Jude Children's Research Hospital Web site.

Cardiovascular & Ablation Technologies Division (CATD)

Includes: Cardiology, Atrial Fibrillation, Heart Valves, Heart Valve Repair and Other Cardiac Surgery Products

St. Jude Medical, Inc.
Cardiovascular & Ablation Technologies Division
One Lillehei Plaza
St. Paul, MN 55117
USA

Toll-free Number 855.478.5833 (855-4STJUDE)
Phone Number 651.756.5833
Fax Number 800.374.2505
Email customerservice@sjm.com

Implantable Electronics System Division (IESD)

Includes: Pacemakers, ICDs and Neuromodulation Products

Pacemakers & ICDs

St. Jude Medical, Inc.
Pacemakers & ICDs
15900 Valley View Court
Sylmar, CA 91342
USA

Toll-free Number 800.681.9293
Phone Number 651.756.5833
Fax Number 800.918.8111
Email sycustomerservice@sjm.com

Neuromodulation Products

St. Jude Medical, Inc.
Neuromodulation Products
6901 Preston Road
Plano, TX 75024
USA

Toll-free Number 855.478.5833 (855-4STJUDE)
Phone Number 972.526.8286
Fax Number 866.336.8978
Email contact@sjmneuro.com

 

Need to request a new Patient ID card or update your information?

For Pacemaker, ICD or Heart Valve Implants

If your implant was performed in Australia, Canada or the United States, you can request a new patient ID card and update your contact information with our Cardiac Device Registration form. If you live in a different country, please contact the St. Jude Medical distributor in your area.

Need to contact a Device Registration specialist?

Australian Pacemaker, ICD
and Heart Valve Recipients

St. Jude Medical Australia Pty. Ltd.
17 Orion Rd
Lane Cove, NSW 2066
Australia

Toll Free Number 61.1800.839.259
Phone Number 61.2.9936.1200
Alternate Number 61.3.9644.5900
Fax Number 61.2.9936.1222
Email pdt.australia@sjm.com

Canadian Pacemaker, ICD
and Heart Valve Recipients

St. Jude Medical Canada, Inc.
2100 Derry Road West
Suite 400
Mississauga, Ontario
L5N 0B3

Toll-free Number 888.276.4170
Phone Number 905.286.4000
Fax Number 905.812.4295
Email canadasales@sjm.com

Heart Valve Recipients (United States)

St. Jude Medical, Inc.
Cardiovascular
Product Surveillance
177 E County Rd B
St. Paul, MN 55117-9983
USA

Toll-free Number 800.344.5833
Phone Number 651.756.4470
Fax Number 877.438.5058
Email cvd_pdt@sjm.com
Hours Monday thru Friday,
7:30AM to 4:00PM (CDT)

ICD and Pacemaker Recipients

St. Jude Medical, Inc.
IESD – Patient Records Dept. 905024
15900 Valley View Court
PO Box 9221
Sylmar, CA 91392-9221
USA

Toll-free Number 800.550.1648
800.777.2237 Ext. 2183
Answering Service 800.722.3423
Fax Number 888.738.3676
Email sy_pdt@sjm.com
Hours 6:00am-5:00pm (Pacific Time)
Monday-Friday

Neuromodulation

St. Jude Medical, Inc.
Neuromodulation
6901 Preston Road
Plano, TX 75024
USA

Toll-free Number 800.727.7846
Phone Number 972.309.8649
Email ccsfax@sjm.com

Cardiovascular & Ablation Technologies Division (CATD) Capital Equipment

St. Jude Medical, Inc.
USD Capital Services
One Lillehei Plaza
St. Paul, MN 55117
USA

Toll-free Number 855.478.5833 (855-4STJUDE)
Phone Number 651.756.5833
Fax Number 877.281.0261
Email usd_techsupport@sjm.com

Implantable Electronics System Division (IESD) Neuromodulation Products

St. Jude Medical, Inc.
Neuromodulation Products
6901 Preston Road
Plano, TX 75024
USA

Toll-free Number 800.727.7846, option 3
Phone Number 972.309.8000, option 3
Email nmdtechnicalsupport@sjm.com   

IESD Pacemakers, ICDs and Implantable
Cardiac Monitors (United States)

St. Jude Medical, Inc.
Cardiac Rhythm Management Products
15900 Valley View Court
Sylmar, CA 91342
USA

Toll-free Number 800.722.3774
Phone Number 818.364.1506
Fax Number 800.756.7223
E-mail techsvccrm@sjm.com

IESD Remote Care – Merlin.net (United States)

St. Jude Medical, Inc.
Cardiac Rhythm Management
15900 Valley View Court
Sylmar, CA 91342
USA

Toll-free Number 877.696.3754
Phone Number 818.493.4258
E-mail mymerlin@sjm.com

IESD Pacemakers and ICDs (International)

St. Jude Medical Sweden AB
Isafjordsgatan 15
SE-164 40 Kista
Sweden

Phone Number 46.8.474.4147
Fax Number 46.8.760.5126
E-mail technical.support@sjm.com