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Contact Us

We'd like to hear from you. Email us or contact us using the method you prefer. See the tables below for telephone and fax numbers, email addresses, and postal addresses. Select a link below to jump down the page:

General Questions
Customer Service
Device Registration Updates
Technical Support
Additional Information

General Questions

Area of Interest	Phone & Fax	Address
Global Headquarters	Toll Free: 800.328.9634 Phone #: 651.483.2000 Fax #: 651.482.8318 Email Us	St. Jude Medical, Inc. One Lillehei Plaza St. Paul, MN 55117-9983 USA

Customer Service

Area of Interest	Phone & Fax	Address
Atrial Fibrillation	Toll Free: 800.374.8038 Phone #: 651.523.6985 Fax #: 800.374.2505 afcustomerservice@sjm.com	St. Jude Medical, Inc. One St Jude Medical Dr St. Paul, MN 55117 USA
Cardiology	Toll Free: 888.864.7444 Phone #: 952.933.8402 Fax #: 952.933.0307 minnetonkacustomerservice @sjm.com	St. Jude Medical, Inc. Cardiology 14901 Deveau Place Minnetonka, MN 55345 USA
Heart Valves & Repair Products	Toll Free: 800.544.1664 Phone #: 651.483.2000 Fax #: 651.481.7702 heartvalves@sjm.com	St. Jude Medical, Inc. Cardiac Surgery One Lillehei Plaza St. Paul, MN 55117-9983 USA
Left Atrial Pressure/Savacor	Phone #: 310.441.1083 Fax #: 310.441.1213 support.savacor@sjm.com	St. Jude Medical, Inc. Cardiac Rhythm Management 10780 Santa Monica Blvd, Suite 401 Los Angeles, CA 90025 USA
Neuromodulation	Toll Free: 800.727.7846 Phone #: 972.309.8000 contact@sjmneuro.com	St. Jude Medical, Inc. Neuromodulation 6901 Preston Road Plano, TX 75024 USA
Pacemakers & ICDs	Toll Free: 800.681.9293 Fax #: 800.918.8111	St. Jude Medical, Inc. Cardiac Rhythm Management 15900 Valley View Court Sylmar, CA 91342 USA

Device Registration Updates

Area of Interest	Phone & Fax	Address
Australian Pacemaker, ICD & Heart Valve Recipients	Phone #: 61.2.9427.5100 Alternate #: 61.4.1616.2022 Fax #: 61.2.9427.6100 pdt.australia@sjm.com	St. Jude Medical, Inc. (Australia) Pty. Ltd. Level One 290 Burns Bay Road, Lane Cove, NSW 2066 Australia
Canadian Pacemaker, ICD & Heart Valve Recipients	Toll Free: 888.276.4170 Phone #: 905.286.4000 Fax #: 905.812.4295 canadasales@sjm.com	St. Jude Medical Canada, Inc. 400-2100 Derry Road West Mississauga, Ontario L5N 0B3 Canada
Heart Valve Recipients	Toll Free: 800.344.5833 Phone #: 651.483.2000 Fax #: 651.481.7677 Monday thru Friday, 7:30AM to 4:00PM (CDT)	St. Jude Medical, Inc. Cardiovascular Product Surveillance 177 E County Rd B St. Paul, MN 55117-9983 USA
ICD Recipients	Toll Free: 800.733.3455 Phone #: 408.738.4883, x6600 Monday thru Friday, 7AM to 5PM (PST) Fax #: 800.545.8689	St. Jude Medical, Inc. Cardiac Rhythm Management Patient Records Dept 762 701 East Evelyn Ave Sunnyvale, CA 94086-6527 USA
Neuromodulation	Toll Free: 800.727.7846 Phone #: 972.309.8000 contact@sjmneuro.com SCS device registration is optional.	St. Jude Medical, Inc. Neuromodulation 6901 Preston Road Plano, TX 75024 USA
Pacemaker Recipients	Toll Free: 800.777.2237 Phone #: 818.362.6822, x5802 Monday thru Friday, 7AM to 5PM (PST) Fax #: 818.362.4155	St. Jude Medical, Inc. Cardiac Rhythm Management Patient Records Dept 820 15900 Valley View Court PO Box 9221 Sylmar, CA 91392-9221 USA

Technical Support

Area of Interest	Phone & Fax	Address
Atrial Fibrillation	Toll Free: 800.374.8038 option 1 Phone #: 651.523.6985 Fax #: 800.374.2505 ESI-FieldService@sjm.com	St. Jude Medical, Inc. One St Jude Medical Dr St. Paul, MN 55117 USA
Left Atrial Pressure/Savacor	Phone #: 310.441.1083 Fax #: 310.441.1213	St. Jude Medical, Inc. Cardiac Rhythm Management 10780 Santa Monica Blvd, Suite 401 Los Angeles, CA 90025 USA
Neuromodulation	Toll Free: 800.727.7846 Phone #: 972.309.8000 technicalsupport@sjmneuro.com	St. Jude Medical, Inc. Neuromodulation 6901 Preston Road Plano, TX 75024 USA
Pacemakers & ICDs (International)	Phone #: 46.8.474.4147 Fax #: 46.8.760.5126 technical.support@sjm.com	St. Jude Medical AB Vedestavägen 19 SE 17584 Järfälla Sweden
Pacemakers & ICDs (United States)	Toll Free: 800.722.3774 Phone #: 818.364.1506 Fax #: 800.756.7223 pacemakers@sjm.com (Bradycardia/Pacemakers) tachytechserv@sjm.com (Tachycardia/Defibrillators)	St. Jude Medical, Inc. Cardiac Rhythm Management 15900 Valley View Court Sylmar, CA 91342 USA

We cannot provide medical advice

St. Jude Medical, as a manufacturer, does not provide clinical or medical treatment recommendations to people with a medical condition. We urge you to contact your physician directly regarding any questions specific to your situation. If this is an emergency, contact your local paramedics.

Request a new Patient ID card or update your information

If your pacemaker, SCS device, ICD, or heart valve implant was performed in Australia, Canada, or the United States, you can request a new patient ID card and update your contact information on this Web site. Go to device registration updates.

Looking for St. Jude Children's Research Hospital?

We (St. Jude Medical, Inc.) are often confused with the St. Jude Children's Research Hospital. We applaud the work of the hospital, but are not affiliated with the facility, its employees, or patients. Visit the St. Jude Children's Research Hospital Web site.

Additional Information

Locations: Find information about manufacturing facilities plus local and regional sales offices.
Media Relations Contacts: Get news releases, media kits, and product images.
Investor Relations Contacts: Visit Investor Relations to listen to analyst conference calls and watch Webcast presentations, plus view stock information, SEC filings, annual reports, and a calendar of events.
Implantable Device Reference Guide Technical Help: Get help on understanding and using the Implantable Device Reference Guide.

Our
Commitment

St. Jude Medical is committed to reducing risk and improving patient outcomes by continuously finding ways to put more control into the hands of those who save and restore lives.

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