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Device ID Card

Traveling?

Our Traveling Patient Clinic Locator helps you find clinics in select countries that work with certain St. Jude Medicalâ„¢ devices.

Tell us your story

Tell Us Your Story

If you have benefited from one of our products, share your story and contact us.

Device ID Cards for CRT-Ps, CRT-Ds and the CardioMEMS™ PA Sensor

As a recipient of a St. Jude Medical™ cardiac device—including a cardiac resynchronization therapy pacemaker (CRT-P), a cardiac resynchronization therapy defibrillator (CRT-D) or a PA sensor—you will receive an ID card that contains important information related to your device.

When you first receive your device, your hospital will submit a device-registration form to us and you will receive a temporary ID card. We will then mail you a permanent card within 30 to 60 days. 

Carry your ID card

Always carry your ID card with you.

  • The card includes your physician’s or clinic’s contact information, which those assisting you during an emergency will need to know.
  • When you go through security checkpoints at the airport, you may need to show your ID card to security personnel if your device sets off the detector. 
    • Keep in mind that typically, security systems will not affect your device. Move through metal detectors at a normal walking speed and do not pause for more than a few seconds. If your device sets off the detector, tell security about your device and present your ID card. 
    • If security personnel choose to use a handheld wand, ask them to move it over your device area quickly.

Verify your information

When you receive your permanent plastic ID card, which should be within 30 to 60 days of your surgery, check the information on it carefully. 

  • If you do not receive your card within that period, please contact us using one of the means below. 
  • If the card contains any errors, please contact us so that we can correct our records and send you a new card.
  • If at any time you change your contact information or doctor, please contact us so we can update our records and send you a new card. 

Keep your information updated

We provide you with easy ways to be in touch with us to change the information that is on your device ID card, including your name, address and doctor information.

If you received your device in the United States, Canada or Australia, you can:

If you received your device in a country other than the United States, Canada or Australia, please contact the St. Jude Medical distributor in your area.


Protecting your privacy is important to us

We need to keep your records up to date. The United States Food and Drug Administration (FDA) requires this tracking. By submitting your information, you agree that St. Jude Medical may keep a record of your information and use it to respond to your requests.

All information provided is secure and confidential. We will not release or publish any patient information without notifying you and gaining your approval. Only authorized St. Jude Medical personnel have access to this information. Your physician and regulatory agencies, such as the U.S. FDA, will have the ability to request this information. See our privacy policy.