Product Security

Our Commitment to Product and Information Security 

St. Jude Medical takes a proactive approach to protecting the security of our devices and privacy of confidential personal data.

Protection of confidential patient and consumer information is a high priority for us. We will remain vigilant to potential security vulnerabilities of our products and data in light of ever-increasing technological sophistication. St. Jude Medical performs security testing on our medical devices and networked equipment. We continually assess our investments in people, process and technology to protect patient safety, patient data, our medical devices and the company’s intellectual property and business information.

Given the dynamic and changing nature of cybersecurity, we also partner with experts, others in the industry and regulators, to develop appropriate safeguards for our data and devices. Our work with a variety of firms that are experts in this area helps to develop appropriate safeguards for our data and devices. These alliances with security specialists help to make medical devices safe and serve the intended purpose of saving lives.

For general product security questions, please reach out to productsecurity@sjm.com and a cybersecurity representative will contact you within 10 business days.

Product security vulnerability reporting

If you identify a potential cybersecurity vulnerability in a St. Jude Medical product, please contact us at vulnerabilityreporting@sjm.com and a cybersecurity representative will contact you within 10 business days.